8 New Trends in IT in 2025: Rethinking Your IT Services for Greater Efficiency
The big challenge for CIOs and IT service leaders in business is staying ahead of the new trends in IT in 2025. Managed IT services are undergoing radical changes to meet growing IT security, productivity, and digital transformation needs.
Companies and government agencies must adopt innovative strategies to stay competitive, often beginning with choosing the right managed services provider.
Discover the 8 IT trends that are transforming the future of information technology in the enterprise, and how the right provider helps you capitalize on the wave of technological innovation.
8 New Managed IT Services Trends for 2025
Enterprise cybersecurity is one trending IT topic that will see significant changes in 2025. Let's explore what’s ahead for cybersecurity.
Evolving Cyber Threats: With the advent of generative AI, hackers can craft more convincing phishing emails with impeccable grammar and highly targeted details. It will be crucial to heighten vigilance against phishing attempts and implement necessary security measures to protect your data. (Employee awareness, training, IT security policies, etc.)
Optimizing Resource Access Management: In 2025, protecting access to your resources is imperative. Many companies adopt the Zero Trust model to protect sensitive data. Don’t be left behind in the security race, or the hackers will catch up.
Securing Devices and Infrastructures (OT/IoT): One of the most affected sectors is healthcare, which has many connected medical devices. However, with 57% of enterprise IoT devices vulnerable to attacks, all organizations must take notice. Don’t wait for your printers or other connected devices to become vulnerabilities. Secure your OT/IoT today.
Artificial Intelligence: AI will play a major role in the evolution of cybersecurity in 2025. While AI and automation will aid detection and response, it also poses risks for organizations. Do not minimize the risk of data exposure due to improper use of AI. Provide key stakeholders with training on AI security best practices to ensure peace of mind.
Multi cloud: Multi cloud emerges as the solution of choice to ensure optimal flexibility and long-term business continuity. However, data protection remains a significant challenge, especially in hybrid environments. A clear roadmap for adoption is therefore required. As cloud services options proliferate, IT consulting is essential to finding the solution that aligns your budget with your needs and objectives.
Artificial Intelligence: This emerging technology continues to transform how businesses operate. AI tools such as Microsoft Copilot, ChatGPT, and soon Azure AI Foundry and Amazon Nova (AWS) enhance automation and decision-making. GenAI, in particular, revolutionizes workstations by enabling more natural and effective interactions.
Productivity Tools: Microsoft 365, with Microsoft Teams and SharePoint, facilitates collaboration while optimizing processes. ServiceNow also plays a key role in automating business processes and eliminating inefficiencies. Good change management is essential for successfully integrating these tools.
Labor Shortage: The cybersecurity labor shortage persists into 2025. To compensate for the lack of expertise, businesses must increasingly turn to cyber security services providers.
Managed Services Trends: How to Choose the Right Provider for Your Current and Future Challenges
Here’s what you need to consider when choosing your IT managed services provider:
Personalized IT Service: «One size fits all» solutions shouldn’t exist in IT services, as each business has different, specific needs. Cybersecurity needs in the healthcare sector differ from those in energy or manufacturing. Proactive monitoring and advanced technical support ensure business continuity.
Complementary High-Value IT Skills: Managed service providers with cybersecurity and machine learning expertise can elevate your operations. Additionally, data analysis and current IT tech trends enable you to make informed, strategic decisions.
Benefits of Choosing a Provider Ahead of IT Services Trends
1- Tailored IT Infrastructure: A well-designed infrastructure guarantees stability and performance. Managed IT services include infrastructure management and provide custom solutions that meet the unique requirements of large organizations.
2- A Pillar for Your Digital Transformation: Managed IT service providers support businesses in their digital transformation, offering cost reductions and increased operational efficiency.
Secure Your Organization’s Future with Tailored Managed IT Services
In 2025, businesses must be ready to meet those 8 new trends in IT and exploit the opportunities presented by the MSP industry. Canadian executives seem aware of this issue: 55 % agree that AI-driven processes and GenAI will require significant workforce upskilling over the next three years, while 53 % feel that a lack of skills hinders their ability to innovate.
Ready to elevate your efficiency with managed IT services tailored to your business?
